Privacy Policy
Tempuseter (hereinafter referred to as the 'Company') establishes and discloses the following personal information processing guidelines to protect the personal information of data subjects and handle related grievances promptly and smoothly in accordance with Article 30 of the Personal Information Protection Act.
1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than the following, and if the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
1. Website Membership Registration and Management
Personal information is processed for the purposes of verifying membership registration intent, identification and authentication for membership service provision, maintaining and managing membership qualifications, identity verification under limited identity verification system, preventing service misuse, verifying legal guardian consent for processing personal information of children under 14, various notifications and announcements, and handling grievances.
2. Provision of Goods or Services
Personal information is processed for the purposes of delivering goods, providing services, sending contracts and invoices, providing content, providing customized services, identity verification, age verification, payment and settlement of fees, and debt collection.
3. Grievance Handling
Personal information is processed for the purposes of verifying the identity of complainants, confirming complaints, contacting and notifying for fact-finding investigations, and notifying processing results.
2. Processing and Retention Period of Personal Information
① The Company processes and retains personal information within the personal information retention and use period stipulated by law or the period agreed upon when collecting personal information from the data subject.
② The processing and retention periods for each type of personal information are as follows:
1. Website Membership Registration and Management: Until membership withdrawal
However, in the following cases, retention continues until the relevant cause ends:
1) Until the completion of investigation or inquiry if investigation or inquiry is ongoing due to violation of relevant laws
2) Until the settlement of credits and debts if such relationships remain from website use
2. Provision of Goods or Services: Until completion of goods/services supply and payment/settlement
However, for the following cases, retention continues for the specified periods:
1) Records of display/advertising, contract details and fulfillment, and transactions under the Act on Consumer Protection in Electronic Commerce:
- Display/advertising records: 6 months
- Records of contract or withdrawal of subscription, payment, supply of goods: 5 years
- Records of consumer complaints or dispute handling: 3 years
2) Communication confirmation data retention under Article 41 of the Protection of Communications Secrets Act:
- Subscriber's telecommunication date, start/end time, counterpart subscriber number, usage frequency, base station location tracking data: 1 year
- Computer communication, internet log records, access location tracking data: 3 months
3. Provision of Personal Information to Third Parties
① The Company processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information) and provides personal information to third parties only in cases falling under Article 17 of the Personal Information Protection Act, such as the data subject's consent or special provisions of the law.
② The Company provides personal information to third parties as follows:
- Third party receiving personal information: e.g., OOO Card Co., Ltd.
- Purpose of personal information use by recipient: e.g., Joint event hosting and affiliated credit card issuance
- Personal information items provided: e.g., Name, address, phone number, email address, card payment account information
- Retention and usage period by recipient: e.g., During the transaction period according to credit card issuance contract
4. Outsourcing of Personal Information Processing
① The Company outsources personal information processing as follows for smooth personal information processing:
- Processor (Trustee): PortOne/Smartro PG
- Delegated tasks: Payment and escrow services
- Processor (Trustee): Korea Post
- Delegated tasks: Product delivery services
② When concluding outsourcing contracts, the Company specifies matters concerning prohibition of personal information processing beyond the purpose of performing the outsourced tasks, technical and managerial protection measures, restrictions on re-outsourcing, management and supervision of trustees, and liability for damages in documents such as contracts in accordance with Article 25 of the Personal Information Protection Act, and supervises whether trustees process personal information safely.
③ If there are any changes in the content of outsourced tasks or trustees, we will promptly disclose it through this privacy policy.
5. Rights of Users and Legal Representatives and Their Exercise
① Data subjects may exercise the following personal information protection rights against the Company at any time:
1. Request to access personal information
2. Request for correction in case of errors
3. Request for deletion
4. Request to stop processing
② Rights under Paragraph 1 may be exercised against the Company through written document, telephone, email, fax, etc., and the Company will take action without delay.
③ If the data subject requests correction or deletion of errors in personal information, the Company will not use or provide that personal information until the correction or deletion is completed.
④ Rights under Paragraph 1 may be exercised through the data subject's legal representative or an agent who has been delegated. In this case, you must submit a power of attorney according to Form No. 11 of the Enforcement Rules of the Personal Information Protection Act.
⑤ The data subject must not violate the personal information and privacy of themselves or others being processed by the Company in violation of relevant laws such as the Personal Information Protection Act.
6. Personal Information Items Processed
The Company processes the following personal information items:
1. Website Membership Registration and Management
Required items: e.g., Name, date of birth, password, address, phone number, email address
Optional items: e.g., Marital status, areas of interest
2. Provision of Goods or Services
Required items: e.g., Name, date of birth, password, address, phone number, email address, bank account information and other payment information
Optional items: Areas of interest, past purchase history
3. The following personal information items may be automatically generated and collected during internet service use:
IP address, cookies, MAC address, service usage records, visit records, malicious usage records, etc.
7. Destruction of Personal Information
① The Company destroys personal information without delay when it becomes unnecessary, such as the expiration of the retention period or achievement of the processing purpose.
② Even if the retention period agreed upon by the data subject has expired or the processing purpose has been achieved, if personal information must continue to be preserved under other laws, we will move it to a separate database (DB) or change the storage location.
③ The procedures and methods for destroying personal information are as follows:
1. Destruction procedure
The Company selects personal information for which destruction causes have occurred and destroys it with approval from the Company's personal information protection officer.
2. Destruction method
For personal information recorded and stored in electronic file format, we use methods such as low-level format to make recovery impossible, and for personal information recorded and stored in paper documents, we use methods such as shredding or incineration.
8. Measures to Ensure Safety of Personal Information
The Company takes the following measures to ensure the safety of personal information:
1. Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc.
2. Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
3. Physical measures: Access control of computer rooms, data storage rooms, etc.
9. Installation/Operation of Automatic Personal Information Collection Devices and Their Rejection
① The Company uses 'cookies' that store and retrieve usage information to provide individualized customized services to users.
② Cookies are small pieces of information sent by the server (http) operating the website to users' computer browsers and may be stored on users' computer hard drives.
a. Purpose of using cookies: Used to provide optimized information to users by understanding visit and usage patterns of each service and website visited, popular search terms, secure access status, etc.
b. Installation/operation and rejection of cookies: You can reject cookie storage through option settings in the ToolsInternet OptionsPrivacy menu at the top of your web browser.
c. If you refuse to store cookies, you may experience difficulties using customized services.
10. Personal Information Protection Officer
① The Company designates a personal information protection officer as follows to take overall responsibility for personal information processing tasks and handle complaints and damage relief related to personal information processing:
▶ Personal Information Protection Officer
Name: Jeongmo Kang
Position: Development Team
Contact: 070-7777-2626, time@veralga.com
※ Connects to the department in charge of personal information protection
▶ Department in Charge of Personal Information Protection
Name: Jeongmo Kang
Position: Development Team
Contact: 070-7777-2626, time@veralga.com
② Data subjects may inquire about all personal information protection related matters, complaints handling, and damage relief that occur while using the Company's services (or business) to the personal information protection officer and responsible department. The Company will respond to and handle inquiries from data subjects without delay.
11. Request to Access Personal Information
Data subjects may request access to personal information under Article 35 of the Personal Information Protection Act to the department below. The Company will strive to promptly handle personal information access requests from data subjects.
▶ Department Receiving and Processing Personal Information Access Requests
Name: Jeongmo Kang
Position: Development Team
Contact: 070-7777-2626, time@veralga.com
12. Remedies for Rights Infringement
Data subjects may inquire about the following institutions regarding damage relief, consultation, etc., for personal information infringement:
▶ Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
- Jurisdiction: Report of personal information infringement, consultation requests
- Website: privacy.kisa.or.kr
- Phone: (Without area code) 118
- Address: Personal Information Infringement Report Center, 3rd Floor, 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2 Bitgaram-dong) (58324)
▶ Personal Information Dispute Mediation Committee
- Jurisdiction: Application for personal information dispute mediation, collective dispute mediation (civil resolution)
- Website: www.kopico.go.kr
- Phone: (Without area code) 1833-6972
- Address: 4th Floor, Seoul Government Complex, 209 Sejong-daero, Jongno-gu, Seoul (03171)
▶ Supreme Prosecutors' Office Cybercrime Investigation Division: 02-3480-3573 (www.spo.go.kr)
▶ Korean National Police Agency Cyber Security Bureau: 182 (http://cyberbureau.police.go.kr)
13. Implementation and Modification of Privacy Policy
This privacy policy is effective from November 2, 2024.